Privacy Policy – Danbury Elderly Services

Effective Date: 11/29/2024

At Danbury Elderly Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data. By using our services or visiting our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information:

Name, address, phone number, email address, and other contact details provided through forms, calls, or other communications with us.

Service-Related Information:

Details about the services we provide to you, including care plans, schedules, and billing information.

Device and Usage Information:

Information about your device and how you interact with our website, such as IP address, browser type, and pages visited.

SMS Communication Consent Information:

If you opt into receiving SMS messages, we will collect and store your consent for such communications.

How We Use Your Information

The information we collect is used to:

Provide and manage services to meet your needs.

Respond to inquiries or requests.

Process payments and send invoices.

Improve our website and service offerings.

Send SMS communications if you have consented, as outlined below.

Consent for SMS Communication

By opting into SMS communications, you consent to receive text messages for purposes such as:

Updates on services, schedules, or changes.

Billing reminders or notifications.

Customer service follow-ups.

Information obtained as part of the SMS consent process will not be shared with third parties.

Standard Messaging Disclosures

Message and data rates may apply.

Message frequency may vary based on your interactions with us.

Opt-Out Policy

You may opt out of SMS communications at any time by replying "STOP" to any text message. After opting out, no further messages will be sent to your number.

Help and Support

For assistance, text "HELP" to any message or contact us via:

Email: info@danburyelderlyservices.com

Phone: (474) 454-5751

Website: danburyelderlyservices.com

Sharing Your Information

We do not sell or share your personal information with third parties except:

When required by law.

To trusted service providers assisting with operations, who are bound by confidentiality agreements.

Data Security

Danbury Elderly Services uses industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

Your Rights

You have the right to:

Access and update your personal information.

Opt-out of SMS communications as described above.

Request the deletion of your data, subject to legal or contractual obligations.

To exercise these rights, please contact us at:

Email: info@danburyelderlyservices.com

Phone: (474) 454-5751

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@danburyelderlyservices.com

Phone: (474) 454-5751

Address: Danbury Elderly Services, 71 Newtown Rd. # 167, Danbury, CT 06810

By using our services or website, you consent to this Privacy Policy.